Responsibilities

• To provide leadership to the software engineering team, execute software engineering plans, manages engineering schedules, resource allocations, employee development and coaching.
• Responsible for the all software development, implementation and maintenance of all applications in compliance to Sykes development methods and standards.
• To provide architectural and technical guidance to software product development and is expected to participate in all stages of the software development lifecycle.
• To actively contribute to Improvement Programs, and will take responsibility for delivery of part or all of certain Team Initiatives.
• To work with peers and counterparts to ensure that the initiative is completed and effective.
• Responsible for all technical project documentation. This must be kept under version control, with sign-off (if appropriate) and stored in a suitable indexed manner.

Qualifications

• At least 5 five years related software development experience
• Graduate of Engineering or Computer related courses
• Experience of managing out-sourced/vendor based developments.
• Working knowledge of the Capability Maturity Model, preferably familiar with Level 2/3.
• Demonstrable experience to technically design and architect enterprise class applications.
• Experience of working with code, component, and message repositories.
• Good understanding of hardware infrastructure and how this must be applied in enterprise applications, particularly to support contingency.
• Good understanding of networking technologies and principles.
• Good understanding of Software Configuration Management strategies and tools.
• Excellent understanding of Object Orientated Analysis and Design and Component analysis.
• Excellent understanding of all Software Development methodologies (AGILE, Lean, Waterfall, RUP, RAD).
• Business knowledge (some preferred); CRM, HR/Financial Systems
• Excellent understanding of the following technology C#.NET, .NET Framework, Java Script, ASP.NET, XML, Web application Frameworks, Design Patterns,
• Good understanding of SAS 70, SOX and software AUDIT.

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